Which Details We Keep and Why
Three kinds of records sit behind your login. First, what you type in yourself: name, mobile number, date of birth, password. Second, what our cashier writes down when you fund the account — the bKash, Nagad or Rocket reference, the amount and the time. Third, what
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your phone sends: browser type, screen size, the pages you open. Why keep any of it? A payment dispute cannot be settled without a trail. Say a Nagad transfer lands and your balance updates twice; the references in your account wallet ledger let support find both
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entries and clear the duplicate. The name and mobile number check exists so we know the account belongs to you and not to someone else holding your SIM. Cookies are the small version of the same idea. A session cookie keeps you signed in while you
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move from the lobby to a live baccarat table, a cricket market on the sportsbook, or a Teen Patti Round; without it you would retype your password every few minutes. Analytics cookies show us which pages stall on mobile data, and you can block them in
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your browser without losing access. One limit is worth spelling out. What we may collect, how long we may hold it, and whether you can open an account from where you are all depend on your local law and eligible regions. Where a local rule asks
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us to delete a record sooner than our own schedule, the local rule wins.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.